Is iD-points right for you?
iD-points offers solutions for improving performance and driving results across your business.
iD-points is not your typical reward and recognition solution. iD-points has been created for companies who want to run tactical incentive campaigns, for targeted performance gains.
Sales performance.
iD-points is the ideal way to reward internal and external sales teams. Regular reward activity creates an essential resource to drive sales performance. Encourage up-selling, cross selling and support new business generation activity.
Use the Breaking News feature to communicate new products and promotions, Knowledge Tests to test product knowledge, and Surveys to get feedback.
Customer loyalty.
How can a company increase client loyalty? With iD-points, naturally!
In an increasingly competitive market, an elegant solution such as iD-points with a great range of up-to-date products could be the difference between one supplier over a competitor.
Rewards also provide a great opportunity for your internal sales person to make that call - our Sales Overview feature
Channel incentives.
A classic sales channel model is ideal for a reward system such as iD-points.
Distributors and manufacturers can reward their dealer/reseller network for choosing their products and services, building customer loyalty and sales volume.
The result is motivation across the sales - every partner has a chance to win something, replacing the 'first past the post' incentives which are always won by the same dealer.
Staff performance.
Utilise iD-points to recognise performance in the workplace.
Use a structured reward scheme to move beyond simplistic 'Employee of the month'-type recognition, to one that can engage everyone in a two-way communication channel.
Don't just reward the high-flyers - with iD-points you can give everyone the chance to earn points.
Targeted behaviour change.
Creating a direct link between the target behaviour and the reward makes a positive feedback loop that pay-based rewards cannot address. Forward thinking and entrepreneurial companies are using iD-points to reward and inspire users to change behaviours and reduce costs, such as:
- Improving safety at work
- Reducing absenteeism
- Encouraging energy efficiency
- Promoting 'green' behaviour
- Improving customer service
- Reducing costs
Customer service rewards.
iD-points can be used to reward great customer service. Whether it is telephone support staff, field engineers and installation technicians, using a reward system will encourage quality of service.
In a call centre environment, use a structured incentive campaign to reward quality as well as quantity of responses, and measure user satisfaction as the basis of rewards.
